Terms, Conditions & Privacy

Terms, Conditions & Privacy

Terms of use

These Terms and Conditions govern the use of www.boyswithplants.com and the purchase of any goods from it.

Please note that by using this website you agree to be bound by its terms, conditions, disclaimers, and limitations of liability. You also acknowledge that you have read and understood these Terms and Conditions. Boys with Plants reserves the right to amend or update this information at any time without providing notice.

Prices and Payment

Prices given of product excludes delivery (delivery will be added at checkout). The price may change without notice, but any new price will be clearly displayed on our website. All prices are quoted in American dollars. We accept payment by Visa and Mastercard.

Accepted Payment Forms

We Process MasterCard and Visa through Stripe, which is a widely used secure Payment Gateway.

Credit Card Payments

When you place an order using a credit card, the total dollar amount is authorised by your credit card company at the time of your purchase. Once this amount is authorised, your credit card will be debited the total amount of the order. If for any reason the transaction declines during the checkout process then your card will not be charged.

Refunds and exchanges cannot be given for a change of mind.

For any issues regarding your order or payments please contact us.


Credit Card Security

Boys with Plants is a safe and secure online shopping website. We utilise SSL (Secure Socket Layer) encryption and authentication software in place to ensure that your credit card and account details remain secure. Our payment gateway, Stripe, is an internationally renowned company for secure payments.

Ordering

For Boys with Plants to process your order, we need some information from you, e.g. your name, contact details, billing address, delivery address and payment details. For information on how we obtain, store and use your personal information please see our Privacy Policy below. Payment must be confirmed before we can deliver your order.

You will receive an email confirming your order once your payment has been processed. If you do not, there may have been a problem with processing your order. Please contact us if this happens.

Delivery

Our items are delivered in two different ways. Our T-shirt and Sticker set are sent from Perth, Western Australia and can take up to three weeks to arrive. Our other items are digitally printed and sent directly from the place they’re printed. This can also take up to three weeks to arrive.

Please contact us if you have any concerns.

Availability of product

A limited number of some items are available, we will update the site once an option is sold out.

Warranties, refunds, and cancellations

We are unable to offer a refund if the incorrect delivery information is given to us. It is the sender’s responsibility to make sure they provide us with detailed and accurate delivery instructions. All attempts will be made to contact the sender to find a solution but failing that a re-delivery fee will be charged.

Orders are processed quickly after they are submitted therefore it is essential that you ensure your order details are correct when you purchase your products. If you realise you need to cancel or amend your order, please contact us immediately and if feasible we will halt the processing of your order. We cannot guarantee this will be possible – after an order goes into the printing process, we do not allow cancellations.

All copyright, trademarks and other intellectual property is owned by Boys with Plants.


Privacy policy

We understand that the information you give to us is personal and we’re committed to respecting your privacy. So here are some important details you might like to know about how we collect, store and use any information you give us.

In using our site you agree to this policy and give our consent for us to use your information as outlined. If you have any concerns please don’t hesitate to contact us.

Collecting data

The circumstances in which we may collect your information include, but are not limited to, the following:

  • registering as a user, to make future ordering easier.
  • purchasing products online (e.g. you would need to supply credit card details for us to process your payment and contact information in case we have any queries).
  • signing up to, or taking part in, Boys with Plants events or promotions.
  • collecting data about your activities when you visit our website or the websites and online services where we display advertising. For example, the content you view, the date and time you view this content, where you saw the adverts, what adverts you clicked on, products you purchased or your location information associated with your IP address.

Please note that when placing an order we will also require contact information for the recipient so that we can deliver successfully.

Storing data

We don’t store your credit card details. However, we do keep your billing, shipping and order information. This information is encrypted before we transmit it over a web server.

Using data

The main reason we need your information is to make sure your order gets delivered without any problems. For example, we may email you to clarify delivery information, or to confirm your delivery has been made. Storing your billing, shipping and order details also means you can make subsequent orders and inquiries quickly and easily.

On occasion, we also might provide data to reputable third parties to help us analyse sales patterns and navigation techniques, for example. We also might use the data to serve you more relevant advertising. However, will not include any personal information that would identify you.

We won’t pass sender information on to any recipient unless the customer has actually asked us to. And we will never sell your information to a third party.

The only instances where we would disclose personal information about you are:

  • If it’s required for a relevant purpose, e.g. giving your contact details to a delivery company.
  • If we’re required to disclose information in order to meet any legal obligations.
Changes to this Privacy Policy

We reserve the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use our site.

Accessing Your Personal Information

You have a right to access your personal information, subject to exceptions allowed by law. If you’d like to do so, just let us know. You may be required to put your request in writing for security reasons. We reserve the right to charge a fee for searching for, and providing access to, your information on a per request basis.

Contacting us

If you have any questions about this Privacy Policy or would like further information, please don’t hesitate to contact us.

Boys with Plants